FREQUENTLY ASKED QUESTIONS

CHANCES ARE IF YOU HAVE A QUESTION, ITS PROBABLY LISTED HERE

FREQUENTLY ASKED QUESTIONS

CHANCES ARE IF YOU HAVE A QUESTION, ITS PROBABLY LISTED HERE

WHAT IS AN ESCAPE ROOM?

An escape room is a place where a group of players are placed in a themed and decorated Hollywood movie style room where they have to find keys, decode clues, and solve puzzles in order to escape the room before time runs out.



WHAT ARE YOUR HOURS?

Monday - Closed
Tuesday - Closed
Wednesday - 11:00am - 9:00pm
Thursday - 11:00am - 9:00pm
Friday - 11:00am - 9:30pm
Saturday - 11:00am - 9:30pm
Sunday - 11:00am - 7:30pm



HOW MUCH DOES IT COST?

All games are now private, meaning nobody will join your group. Your group will have the game to yourselves.
Headcase - 75 min. game - $45 per person
Whitmore Estate - 60 min. game $42 per person

Kids 6 and younger are not allowed



WHERE ARE YOU LOCATED?

10582 Foothill Blvd. #160
Rancho Cucamonga, CA 91730

On the corner of Foothill and Haven in the Terra Vista Shopping Center. Located directly between Target and Hobby Lobby.



HOW DO I MAKE RESERVATIONS?

All booking is done through our website. To see all available rooms and times, click the BOOK NOW tab. To book over the phone, please call (800) 969-3319. All rooms must be paid in advance. We can not hold a room without payment.



DO YOU TAKE WALK-INS?

Because of COVID-19 safety policies, we will no longer be taking walk-ins. All games must be booked prior to arriving.



IS IT SCARY? WILL ANYONE TOUCH ME?

Our rooms are meant to be fun. The atmosphere in the rooms can be creepy, but there are no live actors, and nothing is meant to scare you. Nobody is chasing you around, you're not locked in a dark room, and you're not chained up or tied to anything. Some items in our rooms may startle you when you solve a puzzle correctly, but nothing is intended to make you scream.



ARE WE LOCKED IN? WHAT IF WE DON'T GET OUT?

You're never technically locked in your room and you may exit your game at any time you like. Players who do not finish or exit the game within the allotted time will not be locked in the room. Once your game is over, we will open the exit door for you.



HOW DO I RESCHEDULE OR CANCEL MY BOOKING?

If you need to reschedule or cancel your booking, please give us a call during business hours, or send us an email to info@breakingpointescaperooms.com. Please be sure to reschedule or cancel as early as possible. Cancellations made within 48 hours WILL NOT be eligible for a refund. If you need to reschedule your game within 48 hours or your scheduled game time, you can reschedule for 50% of the amount you paid to book your room.



WILL OTHER PEOPLE BE IN THE ROOM WITH US?

No. All games are now private and the only people in your game will be the group you booked.



YOUR ROOM SAYS 8 PEOPLE MAX, BUT WE HAVE 10 ...?

Our games are optimally designed for the number of people listed. However, we can accommodate a couple extra people within reason. Please call or email us and let us know if you want to bring any additional people.



ARE KIDS AND/OR BABIES ALLOWED?

Our escape rooms are not suited for kids under 7 years old. We don’t recommend bringing babies as it makes focusing on the game extremely difficult; however, they are not prohibited as long as they are strapped to a parent / guardian.



CAN WE BOOK A ROOM OUTSIDE OF NORMAL HOURS?

Of course you can! Just give us a call, or shoot us an email and we'll do our best to accommodate you. (800) 969-3319 - info@breakingpointescaperooms.com



DO YOU SERVE ALCOHOL?

While that sounds like a great idea, the answer is no. You will need most of your brain power to escape the room. There are plenty of places close to us for you to enjoy an adult beverage after your experience. Trust us, you are going to talk about your experience for hours.

CALL NOW!