FREQUENTLY ASKED QUESTIONS

CHANCES ARE IF YOU HAVE A QUESTION, ITS PROBABLY LISTED HERE

FREQUENTLY ASKED QUESTIONS

CHANCES ARE IF YOU HAVE A QUESTION, ITS PROBABLY LISTED HERE

WHAT IS AN ESCAPE ROOM?

An escape room is a place where a group of players are placed in a themed and decorated Hollywood movie style room where they have to find keys, decode clues, and solve puzzles in order to escape the room before time runs out.



WHAT ARE YOUR HOURS?

Monday - CLOSED
Tuesday - CLOSED
Wednesday - 12:30pm - 9:30pm
Thursday - 12:30pm - 9:30pm
Friday - 11:00am - 11:00pm
Saturday - 11:00am - 11:00pm
Sunday - 11:00am - 8:00pm



HOW MUCH DOES IT COST?

Public Room Pricing -
Adults (Ages 13 and older)
$32 per person Wednesdays and Thursdays
$35 per person Friday - Sunday

Kids (Ages 7-12)
$24 per person Wednesdays and Thursdays
$25 per person Friday - Sunday

Kids 6 and younger - FREE!



WHERE ARE YOU LOCATED?

10582 Foothill Blvd. #160
Rancho Cucamonga, CA 91730

On the corner of Foothill and Haven in the Terra Vista Shopping Center. Located directly between Target and Hobby Lobby.



HOW DO I MAKE RESERVATIONS?

All booking is done through our website. To see all available rooms and times, click the BOOK NOW tab. To book over the phone, please call (909) 483-0440. All rooms must be paid in advance. We can not hold a room without payment.



DO YOU TAKE WALK-INS?

All of our rooms run at scheduled times throughout the day. You can see all of our available time slots by clicking the BOOK NOW tab. All of our booking is done through our website and all visitors must pay to book a room. If we have an open room at the time you arrive, we are more than happy to book you for that space, however most people who walk in usually don't show up at the right time, or the rooms are already booked, so we highly recommend booking online as far in advance as possible.



IS IT SCARY? WILL ANYONE TOUCH ME?

Our rooms are meant to be fun. The atmosphere in the rooms can be creepy, but there are no live actors, and nothing is meant to scare you. Nobody is chasing you around, you're not locked in a dark room, and you're not chained up or tied to anything. Some items in our rooms may startle you when you solve a puzzle correctly, but nothing is intended to make you scream.



ARE WE LOCKED IN? WHAT IF WE DON'T GET OUT?

You're never technically locked in your room and you may exit your game at any time you like. Players who do not finish or exit the game within the allotted time will not be locked in the room. Once your game is over, we will open the exit door for you.



HOW DO I RESCHEDULE OR CANCEL MY BOOKING?

If you need to reschedule or cancel your booking, please give us a call during business hours, or send us an email to info@breakingpointescaperooms.com. Please be sure to reschedule or cancel as early as possible. Cancellations made within 48 hours will not be eligible for a refund. If you need to reschedule your game within 48 hours or your scheduled game time, you can reschedule for 50% of the amount you paid to book your room.



WILL OTHER PEOPLE BE IN THE ROOM WITH US?

To allow as many people to enjoy our rooms as possible, we do book our rooms to capacity, so if you book fewer than the room’s limit, there is a possibility that other players might join you. You also have the option to book your room private. It costs a little more, but some players like having the room to themselves.



YOUR ROOM SAYS 10 PEOPLE MAX, BUT WE HAVE 12 ...?

Our games are optimally designed for the number of people listed. However, we can accommodate a couple extra people within reason. Please call or email us and let us know if you want to bring any additional people.



ARE KIDS AND/OR BABIES ALLOWED?

There is no age limit, but an escape room may not be best suited for kids under 7 years old. We don’t recommend bringing babies as it makes focusing on the game extremely difficult; however, they are not prohibited. If nobody in the group is over the age of 16, we require that you book a private room. We don't want you to book a public room for your daughters 14th birthday party, and have a group of adult strangers book the same the same room as them.



CAN WE BOOK A ROOM OUTSIDE OF NORMAL HOURS?

Of course you can! Just give us a call, or shoot us an email and we'll do our best to accommodate you. (909) 483-0440 - info@breakingpointescaperooms.com



DO YOU SERVE ALCOHOL?

While that sounds like a great idea, the answer is no. You will need most of your brain power to escape the room. There are plenty of places close to us for you to enjoy an adult beverage after your experience. Trust us, you are going to talk about your experience for hours.

CALL NOW!